The Step to Support challenge is to take 10,000 steps a day in June whilst fundraising to support people living with cancer. How you complete your steps is up to you. You can walk, skip, roll, stroll or run your steps. You can do them inside or outside. You can complete them at any time of day, at your own pace and in your own time. By signing up to the challenge you’re doing something amazing for people living with cancer.

Whatever your reason, whoever you do it for – step by step you are helping Macmillan support even more people living with cancer, who need your support now more than ever. Find out how your Step to Support donations could help on the how it helps page.

Yes! There is no cost to register, we just ask you aim high and raise as much as you possible can for people living with cancer.

Please register here and you will be taken through the process to set up your profile and fundraising page on the Step to Support website. You can also create a team page if you are taking part with others.

Please note we are unable to link any other online giving pages (including Facebook donations) to your profile.

First you will need to register to participate in the challenge. Once you have set up your profile and fundraising page, you will be able to share your unique page URL with your friends and family where they can make a donation through our secure payment gateway using a valid debit or credit card, Google Pay, or PayPal.

We advise you not to use Facebook ‘Add a Donate Button' or create a ‘Facebook Fundraiser’ for your challenge, as this will process the donation through Facebook and it will not appear on your Step to Support fundraising page. Sorry we are not able to add these donations to your fundraising page.

Getting your friends and family to support and sponsor your challenge is a good excuse to bring people together and it’s all for a good cause.

Here are a few tips to help:

• Spread the word! The more people you tell, the more sponsors you’ll get, ask friends and family to give as much as they like, no matter how big or small, anything they can give will make a big difference for people living with cancer.
• Post on your socials: Share our free social media images with a link to your fundraising page on your channels. Let your followers know how you are preparing and share your reasons for taking part.

We try to encourage all donations to be made online via an individual or team's profile page, however, we realise this isn't possible for everybody. With this in mind, there’s a form available for people to download and print in order to send in cash donations... Don’t worry it’s all very straightforward.

Cash Donation Form - Download Here

When you’ve collected all your cash, please send a cheque for the total cash donation amount and the completed Donation Form to:

Step to Support - Macmillan Cancer Support
Third Floor,
Bronze Building,
The Forge,
105 Sumner Street,
London,
E1 9HZ

Please remember:

• Offline donations will show on your page within 10 days of receipt.
• Please make cheques/CAF cheques/postal orders payable to: Macmillan Cancer Support
• Please do not send cash through the post.
• Once we have received and processed your donations we will update your profile page to show the cash donations made. You will also receive an email letting you know that your cash donations have been added.

When registering with us you will have chosen a password - don't worry if you've forgotten it!

Just click Forgotten Password in the log in area and enter your registered email address and you will be able to reset your password - make sure you enter your password accurately as all passwords are case sensitive.

Your username is the email address you registered during sign up; if you cannot remember this or need further help, please contact us at fundraising@macmillan.org.uk

You will need to be logged in using your individual email and password to create or join a team.

Once you're logged in, follow the steps here to create or join a team.

To link your Step to Support profile to your Fitbit account, follow the below steps:

1. Log in to your profile
2. Go to ‘Account Settings’ in the top right dropdown
3. Select ‘Manage Connections’ and click ‘Connect with Fitibit’
4. Your steps will then automatically feed through to your fundraising page from your Fitbit app once per day

To post your steps manually to your profile, follow the below steps:

1. Log into your dashboard.
2. Scroll down until you see the section called 'Status updates'.
3. Click the button in this section 'Post your walk'.
4. In this post, you can add the date of your walk, the number of steps, and any description you'd like to add, plus you can add an image.

Your fundraising pack will be sent to you via email. If you haven’t received it after 10 working days, then please email fundraising@macmillan.org.uk

Once you’ve registered, please allow around 2 weeks for your t-shirt to arrive.

For the quickest response, please direct message Macmillan in the Step to Support Facebook group and the support team will investigate this for you and order a new one if necessary.

Alternatively you can email fundraising@macmillan.org.uk with details of your challenge and your order.

Yes, absolutely. Show us what you’re made of and sign up here.

You must be over 18 to take part.

Gift Aid is a great opportunity to make your voluntary donations to Macmillan worth 25% more – without spending an extra penny. It enables charities like us to claim the basic tax that donors have paid on their donations back from HM Revenue & Customs. If every supporter agreed to Gift Aid, it would raise hundreds of thousands of pounds more to support people living with cancer.

To be eligible to add Gift Aid to your donation you must be a UK tax payer and you must have paid or will pay an amount of Income Tax and/or Capital Gains Tax for the current tax year (6 April to 5 April) that is at least equal to the amount of tax that all the charities and Community Amateur Sports Clubs (CASCs) that you donate to will reclaim on my gifts for the current tax year. Other taxes such as VAT and Council Tax do not qualify. The charity will reclaim 25p of tax on every £1 that you have given. Make sure you enter the address where you are registered to pay tax; usually your home address.

If you choose to donate to a Step to Support fundraiser on Facebook, please note that this amount won’t appear on the fundraising page, but your donation will still go to Macmillan Cancer Support.

First thing to do in this instance is check your Junk Email folder. Sadly the amount of spam going around the internet means that Junk Mail filters are becoming more and more complex. It is difficult for us to be 100% sure that your donation receipt will be delivered to your inbox successfully. If the receipt is not in your Junk folder and you still haven't received it after a couple of hours please contact us at fundraising@macmillan.org.uk.

Security is an important priority for us and we are committed to protecting your privacy. We use the most up-to-date technology available to protect your personal details. To avoid the risk of computer fraud, your debit/credit card number is not stored in our system at any point in the payment process.

Please see our privacy policy for further information. All debit/credit card transactions are encrypted before transmission using 256 bit SSL encryption. Please click on the SSL Seal in the URL area of a participant or team profile page to verify our details.

We use Stripe as our payment gateways. Stripe specialises in delivering successful eCommerce payment gateway services to thousands of merchants. Stripe is a trusted name in eCommerce solutions and remains at the forefront of the online payment industry.

We accept the following payment methods; Visa, Visa Debit, Mastercard, Maestro, Diners, JCB, Amex, and Google Pay for online donations.

Macmillan pays fees both to cover the costs of building and hosting the Step to Support website and in transaction fees to payment suppliers.

For the website build and hosting, we are paying Ezy Raise, who have built the Step to Support website:

• no upfront fee
• a fee based on the level of donations received which will be between 1.5% and 3.5% depending on the amount raised
• and an amount equal to the value of the additional opt-in 3.5% donations made to help Macmillan keep costs low.

In addition, we pay transaction fees to the organisation processing your donation. Payments are processed by Stripe, who charge 1.2% of the donation + 20p per transaction. We also pay a 2p Radar Fraud charge for each transaction, to help keep your donation safe.